TOUGHCARE - 5 YEAR WARRANTY

TOUGHTESTED OFFERS ONE OF THE LONGEST WARRANTIES IN THE BUSINESS! 

Register below in order to activate your TOUGHCARE 5-Year Manufacturer's Warranty.Don't forget to register your product as close as possible to your receipt date. 

Please first contact us via the Support Widget in the bottom right corner of the screen in order to initiate you warranty exchange submission - Please let us know the issues you are experiencing with your product and we will get back to you with your Return Merchandise Authorization Form and next steps.

All products returned to ToughTested must include a Return Authorization Form, completed in its entirety - Products submitted to ToughTested without a completed Return Authorization Form will be returned.

A receipt is required for all exchange -  We do not offer refunds. Refunds can only be done through the retailer you purchased the product from, within their own return guidelines. The original receipt or packing slip must also be included with your return.

Shipping and shipping charges - ToughTested is not responsible for refunding the shipping costs for returned products. The customer is responsible for all shipping costs. When sending back your return we recommend sending an item with either a tracking number or a delivery confirmation number to ensure it arrives safely. USPS Priority Mail or UPS Ground will be used for all return exchange shipments and is solely at the discretion of ToughTested.

ToughTested Defective Product Exchange Policy

Once activated  should a product deemed defective and and within 5 years of the receipt date, you are eligible for a product exchange. Products purchased beyond 5 year of the invoice date are not eligible for exchange.

ToughTested responsibility with regard to this warranty shall be limited solely to the repair or replacement at its option, of any product, which fails during normal consumer use for a period of 5 Year from the date of purchase. This warranty does not extend to damage or failure, which results from misuse, neglect, accident, alteration, abuse, improper installation or maintenance. If at any time during the 5 Year period following the purchase the product fails due to defects in materials or workmanship.

 ToughTested Limited Warranty

ToughTested warrants this product against defects in material or workmanship for a period of one (5) years from the date of purchase. ToughTested, at its option, may repair or replace with a new or refurbished product, any product which ToughTested determines to be defective. "Refurbished" means any product that has been returned to its original specifications. To obtain warranty services, you must deliver the product, freight prepaid, to ToughTested at 21 Commerce Dr. Cranbury, NJ 08512. A dated purchase receipt MUST accompany the returned product. This Limited Warranty shall apply to any repair or replacement product for the remainder of the original Limited Warranty or for a period of ninety (90) days – whichever is longer. TOUGHTESTED SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. FURTHER, EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY.